Privacy Policy
Chetem ("we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our Chetem app ("the App").
By using the App, you consent to the practices described in this Privacy Policy. If you do not agree with any part of this policy, please do not use the App.
1. Information We Collect
We collect the following types of information when you use the App:
1.1 Personal Information
- Account Information: If you create an account with the App, we may collect personal information such as your name, email address, and phone number.
- Contacts Information: The App may access and store contacts from your device to help you manage and organise them. We will only store this information locally on your device unless otherwise specified.
1.2 Device Information
We may collect non-personal information about the device you're using to access the App, including but not limited to:
- Device type and model
- Operating system
- Unique device identifiers
- IP address
1.3 Usage Data
We may collect information about how you interact with the App, including the features you use, the time spent using the App, and any error reports.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To provide, personalise, and improve the App’s features and functionality.
- To sync your contacts across devices (if applicable).
- To send you notifications related to your contacts and app features.
- To analyse and monitor usage trends to improve the app experience.
- To communicate with you regarding updates, promotions, or service-related matters.
3. Data Sharing and Disclosure
We do not share your personal information with third parties except in the following cases:
- Service Providers: We may share information with third-party service providers who help operate the App, such as cloud storage providers. These service providers are required to maintain the confidentiality and security of your information.
- Legal Requirements: We may disclose information if required to do so by law or in response to valid legal requests, such as a subpoena, court order, or government investigation.
4. Data Storage and Security
We take the security of your data seriously and implement appropriate technical and organisational measures to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
- Local Storage: Contact information may be stored locally on your device.
- Cloud Storage (if applicable): Data may be stored on third-party servers if the app uses cloud storage.
5. User Control and Choices
You have control over your data and can manage your preferences in the following ways:
- Access and Update: You can view, update, or delete your contact information within the app.
- Notifications: You can manage your notification preferences from your device settings.
- Account Deletion: If you wish to delete your account or its associated data, please contact us via hello@chetem.com or use the account settings within the app.
6. Third-Party Links and Services
The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third-party sites, and this Privacy Policy does not apply to them. We encourage you to review the privacy policies of any third-party websites or services you visit.
7. Children's Privacy
The App is not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that we have inadvertently collected information from a child under the age of 13, we will take steps to delete such information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will revise the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or the handling of your personal information, please contact us at hello@chetem.com.
Effective Date: March 2025